AI for budgeting decisions

AI for budgeting decisions

Design for accessibility

Design for accessibility

Fintech

Fintech

Ongoing Project

Ongoing Project

Solution

Solution

The wAIse Pay app forecasts the weekly budget for users through AI to maintain their financial stability.

Context

Context

Users often overspend on leisure activities, lacking control over their spending, which can disrupt financial goals.

how might we

Encourage users to make informed decisions to control their impulsive spending?

My role

Led end-to-end design and development from concept to execution alongside cross-functional teams.

The impact

The impact

20% increase in monthly savings for working professionals by controlling leisure expenditures.

Simplified

Analytics

Intuitive

interfaces

User-Centered

Design

Design

Consistency

Track expenses

Track expenses

Limit expenses

Limit expenses

Make purchasing decisions

Make purchasing decisions

How it Started

How it Started

How it Started

But where does all the money go?


When I moved to New York, I quickly realized a small, unplanned expense could significantly impact my total monthly budget.

But where does all the money go?


When I moved to New York, I quickly realized a small, unplanned expense could significantly impact my total monthly budget.

But where does all the money go?


When I moved to New York, I quickly realized a small, unplanned expense could significantly impact my total monthly budget.

Rent

Rent

Deposit

Deposit

Grocery

Grocery

Leisure Activities

Leisure Activities

Insurance(s)

Insurance(s)

Travel

Travel

Education Loan

Education Loan

Monthly Budget

Sneak peak to my recent Instagram stories…

Sneak peak to my recent Instagram stories…

notable features

Weekly budget through AI

Product Roadmap

Product Roadmap

Literature Review

To understand cultural trends

To understand cultural trends and current scenario

Market Research

To understand market gaps and competitors

To understand market gaps and competitors

User Research

To analyze user patterns and user needs

To analyze user patterns and user needs

MVP & Critiques

To translate the research into innovative product

To translate the research into innovative product

Usability Testing

To Iterate design and making a seamless flow

To Iterate design and making a seamless flow

Approach was to design a scalable solution that can be accessible to everyone.

94

%

Plan budget based on their monthly salary

What does the research say

What does the research say

84%

84%

Are unintentionally making impulsive purchases.

Are unintentionally making impulsive purchases.

38%

38%

Tracking their expenses through digital tools.

Tracking their expenses through digital tools.

26%

26%

Want to limit their impulsive spending.

Want to limit their impulsive spending.

94

%

Plan budget based on their monthly salary

What does the research say

84%

Are unintentionally making impulsive purchases.

38%

Tracking their expenses through digital tools.

26%

Want to limit their impulsive spending.

94

%

Plan budget based on their monthly salary

What does the research say

84%

Are unintentionally making impulsive purchases.

38%

Tracking their expenses through digital tools.

26%

Want to limit their impulsive spending.

Impulsive spending is not a lifestyle choice; rather it is a combination of psychological and emotional factors:

Impulsive spending is not a lifestyle choice; rather it is a combination of psychological and emotional factors:

Instant gratification

Instant gratification

Instant gratification

Instant gratification

Ads and marketing

Ads and marketing

Ads and marketing

Ads and marketing

Emotional triggers

Emotional triggers

Emotional triggers

Emotional triggers

looking at what already exist

Intuit Mint made 1.6 Billion revenue during 2023 year by providing budgeting solutions to users.

Gamification to engage users.

Guidance for financial literacy.

Insights on categorized expenses.

Market Gap

Market Gap

Market Gap

  1. Budgeting small expenses

Small budgets and goals are often neglected.

  1. Future expense

Lack of predictive analytics to based on users' spending patterns that hinders financial planning for upcoming commitments.

  1. Personalized guidance

AI in finance is expected to revolutionize and to create more sensible experiences.

The Challenges faced

The Challenge faced

Financial freedom looks different for everyone.

How might we meet diverse consumer needs to drive business expansion?

How might we meet diverse consumer needs to drive business expansion?

Solution

Solution

Design for accessibility


Understand patterns in user pain points and create customizable features to ensure the solution is inclusive to broader user segments.

Pain point

1

Pain point

2

User Need

user research

user research

User Interviews + Expert Interviews + Field Observation + Contextual Inquiry


I used functional knowledge gained from our competitors and their audience to identify the target users.

Fixed expense

Fixed expense

Unavoidable expenditure

Rent, taxes, loan, daily commute, etc.

Savings

Savings

For long term goals

Fixed deposit, recuring deposit, investments, etc.

Variable Expenses

Variable Expenses

Spent on essential things

Grocery, personal care, food, medical expenses, etc.

The Remains

The Remains

Spent according to interests

Leisure activities, personal hobbies, entertainment, etc.

Problem

Impulsive spending is happening in the remains.

Opportunity

Promote understanding of unforeseen expenditures.

the First 100 users

the First 100 users

Shopaholic

"I keep shopping for clothes until I realize I don't have enough left for my weekend plan".

Shopaholic

"I keep shopping for clothes until I realize I don't have enough left for my weekend plan".

Pain Point

Lack of goal based savings

Pain Point

Lack of goal based savings

Opportunity

Weekly basis budget plan

"I always take advice from my close friend whenever I feel something is over my budget".

Emotionally dependent

Pain Point

Weak budgeting decisions

Opportunity

Weekly basis budget plan

"I have a fixed budget to spend on leisure activities and I make sure to spend it all by the end".

Pain Point

Restricted fulfilment

Opportunity

Weekly basis budget plan

Emotionally dependent

"I always take advice from my close friend whenever I feel something is over my budget".

Pain Point

Weak purchasing decisions

Opportunity

AI assistance

Penny-pincher

"I have a fixed budget to spend on leisure activities and I make sure to spend it all".

Pain Point

Restricted fulfilment

Opportunity

Personalized budget planning

How people spend remains of the income?

How people spend remains of the income?

How people spend remains of the income?

Spend all the money

Spend all the money

or

or

Move to the next budget

Move to the next budget

or

or

Add to savings account to earn interest later

Add to savings account to earn interest later

Opportunity

Opportunity

Encourage users to avoid impulsive expenses after fulfillment.

Encourage users to avoid impulsive expenses after fulfillment.

or

Opportunity

Opportunity

Opportunity

Opportunity

How might we trigger behavioral change in users to control impulsive expenses?

How might we trigger behavioral change in users to control impulsive expenses?

How might we trigger behavioral change in users to control impulsive expenses?

So that they can save better for their future

So that they can save better for their future

Cut down

Cut down

Save better

Save better

what are we building?

what are we building?

what are we building?

A mobile app that help users to budget their leisure expenses.

A mobile app that help users to budget their leisure expenses.

A mobile app that help users to budget their leisure expenses.

Personal Information

Authentication

Create account

Login

Input financial details

Get Categorized budget

Chat with AI

User Flow

Onboarding

Get weekly budget

Spend

Input amount

Get budget forecast

AI Assistance

Add money to the app

Spend through app

Remaining money

Next budget cycle

how does it work?

how does it work?

how does it work?

Forecast future budget

Through predictive analytics from past expenses.

Weekly budget

Personalized weekly budget through user data collection and insights

AI Assistance

Data monitoring through integrated payment systems.

We evolve with the trends

We evolve with the trends

To stay relevant, I conducted research on current trends to ensure my work was informed by the latest advancements.


This approach helped us create user experiences that were both innovative and aligned with industry standards.

AI ethics

AI ethics

Personalize user experiences to automate tasks.

Legal financial attributes

Legal financial attributes

Compliance with banking and financial laws for spending features.

prototyping

prototyping

Paper Sketches + Low fidelity + Style guides

Core Tasks

  • Ask Ai

  • View balance

  • Perform transaction

  • View analytics

Existing design systems aside, sketching ideas on paper helped us to visualize design ideas first.

Usability study

Usability study

Feature Walk through + Unmoderated usability testing


We conducted three rounds of usability testing to test our MVP: One with a paper prototype, one with low-fidelity wireframes, and the final with high-fidelity designs.


For the first two phases, I only interviewed personas, while for the high-fidelity designs, I tested with a broader range of users.


Outcome

Understanding the root cause


As a result, we achieved a seamless design that is intuitive.

user feedback

user feedback

User 1

"I take out my iPad when I feel low and I eventually start adding items to cart. Next thing I know is my order is placed".

User 2

"I want to see this app on my Apple watch so that I can make purchasing decision quicker ".

User 3

"I want to see total budget spent in a day to plan my expenses for the next day".



After conducting usability testing phase one, we designed MVP for tablet. This did not only solve user problem but also helped us to make scalable design.


Constructive Feedback

Constructive Feedback

UI for tablet screen

36% of shopaholics make use of iPads and tablets to make online purchases.

Expense of the day on analytics graph

This feature will help users make more precise decisions in advance.

MVP for tablet screen

Budget Analytics

The outcome

The outcome

Home Screen

Home Screen

Home screen analytics

Estimate next week's

budget

Record third party

payment manually

AI identified category after transaction

Add More $$ if you need more to spend

lets take a look into how we made one feature

lets take a look into how we made one feature

Hannah brought some cloths worth $200 yesterday.

She is confused whether she should buy this or not.

She opens wAIse Pay to forecast her future budget.

Hannah inputs amount $350.

Hannah decides to buy shoes next week.

Hannah’s shopping budget is $500 for this week.

$350 is over budget.

Hannah saw some shoes worth $350 online and now she can’t resist herself.

Add funds

Add funds

Spend through app to keep the track

Ask AI whether you should make the purchase

Ask AI whether you should make the purchase

Simplified budgeting

Simplified budgeting

Adding funds to the app just for user's leisure expenses automatically limits spending. Categorized weekly budget make it easier for users to manage finances.

Ask AI anything finance

Ask AI anything finance

Automate tasks

Automate tasks

Share future goals

Share future goals

Get advice on how much to save for future goals

Get advice on how much to save for future goals

how we achieved Design for accessibility

how we achieved Design for accessibility

how we achieved Design for accessibility

Testing with Diverse Users

Testing with Diverse Users

  • Feedback from different demographic users

Customizable Features

Customizable Features

  • Add third party transactions

  • Adjust weekly budget

Reader Compatibility

Reader Compatibility

  • Labeling

  • Gestalt law principles

Analytics

Analytics

Expense categories

Expense categories

Record third party expense

Record third party expense

User focused and intuitive interface

User focused and intuitive interface

Predictive analytics give users a clear view of how each purchase impacts their budget and promotes more thoughtful spending decisions.

Predictive analytics give users a clear view of how each purchase impacts their budget and promotes more thoughtful spending decisions.

The impact

The impact

20% increase in monthly savings for working professionals by controlling leisure expenditures.

Simplified

Analytics

Intuitive

interfaces

User-Centered

Design

Design

Consistency

key takeaways

key takeaways

  • Data driven decisions

    Data helps you learn about your users and defends in design critiques.


  • User centered not user driven

    Understanding user needs and making sure it brings profit to the organization is important.

  • Scalable design

    Scalability is important in order make globally accessible designs.

Next steps

Next steps

  • The passion projects cannot be perfect. We intend to continuously iterate our solution by aligning them with evolving user needs.


  • Make it globally accessible by optimizing for cultural preferences and local financial attributes.


  • Design for shared goals so that users can collaborate to save together.

  • The passion projects cannot be perfect. We intend to continuously iterate our solution by aligning them with evolving user needs.


  • Make it globally accessible by optimizing for cultural preferences and local financial attributes.


  • Design for shared goals so that users can collaborate to save together.

key takeaways

  • Data driven decisions

    Data helps you learn about your users and defends in design critiques.


  • User centered not user driven

    Understanding user needs and making sure it brings profit to the organization is important.

  • Scalable design

    Scalability is important in order make globally accessible designs.

Next steps

  • The passion projects cannot be perfect. We intend to continuously iterate our solution by aligning them with evolving user needs.


  • Make it globally accessible by optimizing for cultural preferences and local financial attributes.


  • Design for shared goals so that users can collaborate to save together.

key takeaways

  • Data driven decisions

    Data helps you learn about your users and defends in design critiques.


  • User centered not user driven

    Understanding user needs and making sure it brings profit to the organization is important.

  • Scalable design

    Scalability is important in order make globally accessible designs.

Next steps

  • The passion projects cannot be perfect. We intend to continuously iterate our solution by aligning them with evolving user needs.


  • Make it globally accessible by optimizing for cultural preferences and local financial attributes.


  • Design for shared goals so that users can collaborate to save together.

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Made with continuous feedback learnings and ambitions.

Made with continuous feedback learnings and ambitions.

Made with continuous feedback learnings and ambitions.